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Help Dialog Overview

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The Help Dialog widget is a powerful tool to help your website users ask questions or raise concerns.

The main goals of the Help Dialog are to:

  • Engage your website visitors and gain new customers.
 
  • Help users by offering page-specific FAQs and knowledge base articles.
 
  • Connect users with your business and organization by contacting you directly within the Help Dialog without leaving the page.

Main Features

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Custom Help Dialog Widgets for Each Page(s)

List of Frequently Asked Questions

Search Content of FAQs and Articles

Integration with Echo Knowledge Base

Found Articles Preview
Contact Form

Customizable Colors, Logo, Labels, and More

Analytics Including CTR, Most and Least Popular FAQs and Articles

Integration of Help Dialog with Knowledge Base Articles

The Help Dialog can search Echo Knowledge Base articles to provide users with more information that go beyond the FAQs. The Echo Knowledge Base is a free WordPress plugin that you can download from the WordPress site here, or install it following these instructions.

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