AI Chat – Tuning
This page provides a clear guide to tuning the AI Chat feature in Echo Knowledge Base. It covers essential steps and best practices to customize the AI’s responses, ensuring accurate and relevant answers for your users. Tuning Tuning 1 Embeddings Tests On the Embeddings tab, you can switch from Edit to AI Search mode. In […]
AI Chat – Teach It Your Business
Overview Copy the URL link to this section to share The AI Chat is designed to assist your users, but to truly understand your business or organization, it needs to be trained. This training process involves feeding the AI relevant materials such as documents, articles, FAQs, notes, support tickets, and other resources specific to your […]
AI Chat Features
Do You Need Help Setting Up Your AI Chat? On this page, open the Help Dialog in the bottom right corner to discuss these instructions with our AI Chat assistant!(If you like our Help Dialog, get it for free here ) Feature Feature 1 Posts Synchronization Keeping Your Content in Sync with Embeddings Embeddings are […]
AI Chat
Enhance Your Website with AI Chat for Instant, Accurate Support Copy the URL link to this section to share Adding AI Chat to your website allows your users and customers to receive detailed and accurate answers to their queries with minimal cost and effort on your part. This solution provides an efficient way to improve […]
Translate Text with Polylang and WPML
The help dialog presently offers support for the WPML and Polylang Plugins, enabling seamless integration of multiple languages within the system. Quick Guide Copy the URL link to this section to share This is a quick checklist, for full steps see “Step by Step Guide” below. Create a widget for each language. Assign language-specific pages […]
Resources
Click on the Resource tab. Select the position where the tab will appear in the Help Dialog. To set up your Phone Channel. Enter your country code and phone number in the designated fields. You can also enable a link to direct users to any desired location such as a specific page, contact form, or […]
Advanced Customization
Overview Copy the URL link to this section to share This article provides custom CSS tips to modify the appearance or behavior of specific elements in the Help Dialog. It’s important to back up your website before making any changes. We also recommend seeking professional assistance for CSS adjustments. Please use caution and thoroughness when […]
Debug File
Overview Copy the URL link to this section to share If you encounter an issue and need help when submitting a support ticket, it is important to provide as much information as possible in order to better understand your website setup. This will help us find the solution much faster, as we will be able […]
Per Page Analytics
Help Dialog PRO Required Search Analytics requires the Help Dialog PRO plugin. Learn More Help Dialog C.T.R Number of Clicks to Open the Help Dialog.Most Popular Questions These questions suggest that the pages are missing information or the topic is not well explained.Most Popular Articles These articles suggest that the FAQs and Articles are not […]
Search Analytics
Help Dialog PRO Required Search Analytics requires the Help Dialog PRO plugin. Learn More Searches InitiatedPages that have the most searches indicate that the shown FAQs in the Help Dialog are not sufficient or not relevant to help users with their questions. Top Searched KeywordsThese keywords are popular and should have good matching content. Search […]