Technical Support

Our regular Hours

7am – 4pm PST, Monday through Friday

We typically reply outside of support hours as well.


Please fill out the form with as much detail as possible about your issue or question so that we can help you faster.

  • How to Find JavaScript Errors Using Chrome Console
  • Enter your website URL. If your issue can be seen on a specific page, please enter the URL of that page.
  • Please summarize your issue in 10 words or less.
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    Please provide the debug file, this will allow us to help you faster.
    You can find it in: admin > Help Dialog > Configuration > Debug Tab
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    Help Dialog by the team who created Echo Knowledge Base